Send Email to a Workflow Manager Mailbox

You can publish emails directly to a Workspace Mailbox using any of your email clients.

 

Following steps should be used to send an email to a Workspace Mailbox:

 

  1. Open your mail client

 

You must use the mail client with which you have registered with Asite i.e. the mail address in your Profile on Asite if the Mailbox to which you are sending the mail does not allow mails from external users

 

  1. Enter the contents of your mail

 

  1. Attach any documents that you want to attach to the mail

 

All the attached documents will be compressed in a .zip file and published as an attachment to the email (as attached documents)

 

  1. Enter the subject of your mail

 

If the configuration of the mailbox to which you are sending the mail has the Doc Ref. option set to Email Subject

The subject you enter will become the Doc Ref. of the mail being published in the Mailbox

The subject cannot be blank

You cannot use any of the Restricted characters? : ¦ # % / \ ^ * ' , + < > & ;

 

  1. Enter the email address of the configured Workspace Mailbox where you want to publish the mail in the To field

 

You can send the same email to multiple Mailboxes by providing the email addresses of the mailboxes

 

  1. Send the mail (using the process of sending an email followed for the mail client you are using)

 

You can also publish a document lying on your disk or network, directly in the folder configured with a Workspace Mailbox by following the steps below (the configuration of the Mailbox should have Primary Document type as Attachment):

 

  1. Open your mail client

 

You must use the mail client with which you have registered with Asite i.e. the mail address in your Profile on Asite if the Mailbox to which you are sending the mail does not allow mails from external users

 

  1. Enter the contents of your mail

 

  1. Attach the documents that you want to publish into the Workspace Mailbox as attachments to the mail

 

You have to select at least one document.

If you select multiple documents, each document will be published as a separate document

The filename should not have any of the Restricted Characters ? : ¦ # % / \ ^ * ' , + < > & ;

 

  1. Enter the subject of your mail

 

  1. Enter the email address of the configured Workspace Mailbox where you want to publish the mail in the To field

 

You can send the same email to multiple Mailboxes by providing the email addresses of the mailboxes

 

  1. Send the mail (using the process of sending an email followed for the mail client you are using)

 

The email will be published as an attachment (i.e. as attached document) to each document published

Upload of file revisions via Project Mailbox may depend upon whether the 'Revision Upload' activity is locked or unlocked for the existing file (with same DocRef).

 

In case of any of the following exceptions, the email will not be published and you will receive an email notification informing the same:

#

Exception

1

You have exceeded the maximum limit of emails (defined by Asite) that can be sent by you in a day.

2

You have exceeded the maximum limit of emails (defined by Asite) that the Workspace can receive in a day.

3

The Purpose of Issue configured with the mailbox is inactive on the Workspace.

4

The Document Status configured with the mailbox is inactive on the Workspace.

5

The folder configured with the mailbox is deactivated on the Workspace.

6

You have not attached any document to be published as primary document in the Workspace when the Primary document type is Attachment

7

The email and/or attachments exceed the storage limit as specified in the personalised workspace

8

You are not an active user on the Workspace

9

You do not have permission to publish email into the Workspace mailbox and the configuration set for the Mailbox is for not receiving mails from external users

10

The Doc Ref. is deactivated in the configured folder

11

The document you are trying to mail is already checked out in the configured folder

12

A Placeholder is already created for the Doc Ref. you are trying to publish and you do not have “For Publishing” action on the Placeholder

13

You have not mentioned any Subject in the email and the configuration of the email is to have Doc Ref. as Subject

14

The document you are trying to mail already exists as a link

15

The Mailbox to which you are sending document is already inactive

 

Useful Links:

Configure a Workspace Mailbox

Change Workspace Mailbox Configuration

Deactivate Workspace Mailbox

Distribute actions - Workflow

Distribute actions - Workspace